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How to use Healthily safely

How to use Healthily AI Medical Assessment Safely


Your health is important to us. Before using the Healthily AI Medical Assessment, we want to ensure you understand how our products and services can help you.


If you're generally healthy and don’t have any ongoing or rare medical conditions, Healthily AI Medical Assessment can help you spot less serious conditions you can usually manage yourself. It provides medically safe information about specific conditions to help you decide on your best next steps. This includes if you need to see a doctor or not.


But AI Medical Assessment isn't a real-life doctor, which means it can't:

  • consider all the information a doctor can when interacting with you

  • identify every possible condition or symptom you may have

  • always understand the information you give us.


AI Medical Assessment often give suggestions about what you can do next, but you should only act on these if you think it’s appropriate for you to do so.


Always visit a doctor if:

  • you’re in doubt

  • your symptoms get worse

  • your symptoms don’t improve.


If your situation feels serious, always call the emergency services.


Remember, always consult with your doctor before making medical decisions based on information provided by AI Medical Assessment. Healthily is not liable for any decisions, acts or omissions you make.


Healthily AI Medical Assessment can't be used to get information about babies, children under the age of 16, pregnant women, people who are immunosuppressed or on immunosuppressive treatment, and people with complex or long-term conditions.


Intended use 

Healthily AI Medical Assessment is part of a third-party platform.


Healthily AI Medical Assessment is an AI-based health assessment software application intended to provide health insights and guidance.


The insights and guidance provided include an overview of possible options and navigation to the most probable type and level of care.


After an assessment, the user can download their results to share with healthcare providers, who may consider this information as part of clinical decision making.


Healthily AI Medical Assessment is not a substitute for advice from a healthcare professional, nor is it intended to provide a medical diagnosis.


Intended Users:

  • People over the age of 16

  • People who are not pregnant

  • People not suffering any specific, chronic or rare medical conditions that the Tool cannot account for

  • People who are immunocompromised


Healthily AI Medical Assessment takes account of:

  • Obesity

  • Smoking

  • Hypertension

  • Diabetes

  • Asthma

  • Coronary Heart Disease

  • Chronic kidney disease

  • Previous stroke


Do not use Healthily AI Medical Assessment tool for such conditions as, but not limited to:

  • Acute airway obstruction or choking

  • Animal/human bites

  • Assault

  • Burns (such as chemical, electrical, thermal)

  • Cardiac or respiratory arrest

  • Dental emergencies (such as avulsed tooth, extruded tooth, fracture tooth, tooth luxation)

  • Pregnancy related conditions

  • Electrical, inhalation or lightning injuries

  • Eye injuries

  • Inserted foreign bodies (such as in rectum)

  • Trauma (such as amputation or road traffic accidents)

  • Overdose/poisoning

  • Self-harm or suicide

  • Seizures

  • Uncontrolled bleeding

  • Withdrawal of drugs

  • Unconscious / difficult to wake up

  • Extreme sports and activities


For more information, please read Healthily Terms of Services, section “Our liability and disclaimer of warranties”. 


Stay healthy, stay happy. 


(How to use Healthily AI Medical Assessment safely v.2 20251016)


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